
Sometimes clients think we're a huge team over here and that you'll be outsourced overseas... nope!
We're a one-woman show (for now) and our owner, Carolynn, does everything. She replies to emails, creates content on social media AND does the Zoom calls. How does she do it all?
By focusing on quality instead of quantity.
You won't be waiting ages for a resume without hearing anything back. She caps her weekly workload and maintains about a week turnaround time for new documents. It isn't because she isn't busy! It's because she genuinely cares about her clients and they are willing to wait a week or so to book in with her.
Quality truly counts.
Carolynn was a recruiter for eight years outside of aviation before falling into the world of pilots. She worked for a boutique recruitment agency, which in simple terms means she sourced, headhunted, interviewed and wrote resumes and cover letters for people all day long. Companies paid five figures per candidate and she learned a lot about what stands out.
In addition, she has parsed resumes into ATS systems and learned exactly what works best. She is estimated to have parsed and uploaded over 350,000 resumes (making sure each one was correct too) and has seen over 1 million resumes throughout her career.
How did she become “Pilot Resumes”?
Carolynn’s husband decided to go to flight school to become a commercial pilot. Before long, Carolynn was writing resumes and cover letters for anyone who came her way. She built relationships with recruiters at airlines, made friends with chief pilots involved in hiring and perfected how she customizes resumes for pilots. All of a sudden, clients were getting hired and the feedback on the resumes was extremely positive.
Carolynn enjoys specializing in low-time pilots and believes everyone deserves someone to listen to them and represent them in the best way possible. She does not believe in cutting corners or that anyone has a linear career path, which is why it’s so important to her to meet on Zoom for any service.
In early 2025, Carolynn began pilot recruiting in the background and regularly tackles pilot requisitions from around the world. She enjoys writing career-focused articles for The Pilot Network in her spare time and occasionally takes a flight with her pilot husband when she can.
What should you expect when working with Carolynn?
Someone who will always listen to you, refuses to use AI for writing and is there for the long haul to cheer you on. She jokes that her clients become friends and she’s been fortunate to have many pilots cross her path and build lasting relationships.
Resumes are created completely from scratch even when they are similar in nature to former clients’ documents. There are no text boxes, anchor points or strange formatting, which means you can use your resume for the rest of your career.
