Privacy Policy
Effective Date: 02/12/2025
This Privacy Policy outlines how www.pilotresumes.com ("we," "our," "us") collects, uses, and protects the personal information of individuals ("you," "your") who use our resume and cover letter creation services, resume review, cover letter review, application review, and interview preparation (the "Services"). We are committed to ensuring the privacy and security of your personal information.
By using our Services, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide when using our Services or inquiring about our Services. This includes, but is not limited to:
Contact Information: Name, email address, phone number, location, Services interested in.
Resume and Cover Letter Details: Professional history, education, skills, contact information, references, and other personal details that you provide.
Application Details: All personal information that you provide including, but not limited to, passport information, address history, and other sensitive information.
Payment Information: If you purchase our Services, payment processing details (e.g., credit card information) are collected by our third-party payment processor. We do not store payment details ourselves.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our Services, including creating personalized resumes and cover letters, resume and cover letter reviews, application review, and interview preparation.
To communicate with you regarding your Services, provide customer support, and respond to inquiries.
To process payments and transactions.
To improve our Services and ensure the best possible experience for our customers.
To provide testimonials of our Services rendered.
3. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data and securing our website with industry-standard protocols.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We also do not share your personal information with any third parties outside of our company except in the following cases:
Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, email service providers) to help us operate and provide our Services. These third-party service providers are required to handle your information in accordance with applicable laws and regulations.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or the safety of our users.
We do not sell, trade, or share your personal information with third parties for marketing purposes. Your personal information is solely used to fulfill the Services provided by our company.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
The right to access, update, or correct your personal information.
The right to request the deletion of your personal information (subject to certain legal exceptions).
The right to opt-out of receiving marketing communications from us.
California Residents' Privacy Rights (CCPA/CPRA):
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following additional rights:
The right to request information about the categories and specific pieces of personal information we have collected about you.
The right to request the deletion of your personal information, subject to certain exceptions.
The right to opt-out of the sale of your personal information (we do not sell your personal information).
The right to access your personal information and obtain a copy of it in a portable format.
Nevada Residents' Privacy Rights:
Under Nevada law, Nevada residents have the right to opt-out of the sale of their personal information. We do not sell your personal information to third parties.
If you wish to exercise any of these rights or have questions about your data, please contact us at info@pilotresumes.com.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies built into our web hosting platform to enhance your experience on our website. Cookies are small data files placed on your device to help us analyze website traffic, remember your preferences, and improve our Services.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Website: www.pilotresumes.com
Email: info@pilotresumes.com